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Use of AI and nonHuman for member and patient experience
During open enrollment there is always a spike in call center volume that results in the cost to add resources, how can we gain efficiencies and drive out cost during high volume service or enrollment times.
- Related keywords
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- Artificial Intelligence
- Machine Learning
- Analytics
- Health Care
- Primary Care
- Chronic Care
- Medical Care
- Patient Outcomes
- Health care provider costs
- Medical Imaging
- Hospital Cameras
- Artificial Intelligence (AI)
- Advanced Analytics
- Machine Learning (ML)
- Computer Vision (CV)
- Image Analytics
- Deep Neural Networks (DNN)
- Internet of Things (IoT)
- Smart Things
- Conversational Platforms
- Natural Language Processing (NLP)
- Natural Language Generation (NLG)
- Robotic Process Automation (RPA)
- Blockchain
- Immersive Technologies
- Augmented Reality (AR)
- Mixed Reality (MR)
- Virtual Reality (VR)
- Market size of collaboration business or business scale
- $20-40 billion
- Assets and opportunities to be offerred
- https://us.nttdata.com/en/industries/healthcare-and-life-sciences
