Connected Maintenance and Inventory Management

Companies require an optimized inventory management process and system that embraces integration for proactive and predictive maintenance, field services and provides an integration into customer service and experience. The management of parts inventory related to maintenance and service operations is a major driver of customer satisfaction with significant potential for improvement in terms of both availability and cost. We are looking for a modern solution that will address customer needs for a timely and responsive service, that will enhance the distributor channel and support integration into legacy systems.

Related keywords

supply chain
inventory
smart platform
maintenance
smart maintenance
predictive maintenance
proactive maintenance
Artificial Intelligence
Machine Learning
Intrusion Prevention
IoT
Supply Chain
AR
ICS

Market size of collaboration business or business scale: Global market opportunity with focus on precision manufacturing and warehousing. Global industrial IoT market to grow 8% CAGR in 2018-2023 to reach US$232B.

Assets and opportunities to be offerred

Key Use Cases:

- Customer Experience - This proactive solution embraces personalization and experience management while enhancing the user experience with ongoing post-purchase customer interactions.
- Predictive Maintenance Integration - Predictive analytics to assess asset condition monitoring through existing software and additional IoT integration, and predict asset failure and need for preventative maintenance.
- Field Service Integration – Integration of predictive maintenance to work order management, scheduling, dispatch and parts disbursement, to provide seamless and optimized maintenance operations.
- Streamlined Parts Inventory Management – Integrate predictive maintenance into inventory planning and management, integrate end-to-end from supplier management to inbound logistics to warehouse management to disbursement of parts inventory.
- Proactive Customer Engagement – Integrate predictive maintenance and field services to engage customers proactively, including omnichannel access, real-time support and end-to-end coordination maintenance, service and warranty needs.